Refund policy

At Ashanti Essence, we are committed to ensuring your satisfaction with our products. If for any reason you are not completely satisfied with your purchase, please review our refund policy below.

Eligibility for Refunds

  • Timeframe: To be eligible for a refund, you must request it within 30 days of your purchase date.

  • Condition: Products must be unused, in the same condition that you received them, and in their original packaging.

Refund Process

Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days